December 2013 Archive

December 2013 Contents

Editor’s Note

State of the Industry: Looking to 2014 with Optimism and Confidence

From a Part-Time Mobile Contract Cleaner to an Emerging Global Distributor: Cross Cleaning Solutions Attributes Its Success to Faith

Kaizen: Improving Your Company’s Work Flow

Building the Dream: Highlights from the 2013 PWNA Annual Convention

Marketing Your Service Business: A Guide for Small Business Owners—Chapter Eight: The Marketing Plan, Part 1

CETA Edge: Bolstering Economic Activity with Balance

Power Washer’s Guidebook: Cleaning Solar Panels

Service Technician Training: Electricity for Servicepeople, Part 20: Pressure Washer Electrical Components Wrap-Up

Financial: The Small Employer Health Insurance Tax Credit

The Law Advisor: A Primer on Using Social Media During the Hiring Process